This privacy policy explains how Lumen Studio handles personal data when you contact us, request event photography, or use the website. It is written to help you understand what we collect, why we use it, and how to exercise your rights.
You may have rights to know how your data is used, to request correction or deletion, to object to certain processing, and to limit use in some situations. We will assess each request against the applicable legal requirements and the operational needs of the service.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and include enough information for us to verify your identity and locate the relevant record. We may ask for additional details if needed to protect your data and respond accurately.
Inquiry records are kept while we are handling the request and for a reasonable period afterward. Booking, delivery, and business records may be retained longer where needed for contract administration, legal compliance, dispute handling, or security. When data is no longer required, it is deleted or anonymized where appropriate.
If we make material changes, we will update this page and may provide additional notice where appropriate. The version in effect is the one published at the time of your visit or request, unless a later version is required to apply by law.
We may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, preferred date, session details, server request metadata, and browser or device information. This data is used to respond to requests, manage event coverage, support website security, and complete technical delivery of the service.
We receive personal data when you contact us through the website form, by email, or by phone, and when you share details needed to plan an event session. We also generate limited technical data through normal website operation, such as request logs and device-related information.
The website uses cookies needed for essential operation and cookies that store privacy choices. We do not confirm analytics or marketing cookies as active on this site.
We use essential cookies for site operation and cookies that remember privacy preferences. You can manage cookies through your browser settings, and where a preference tool is available, you may adjust non-essential settings there. Disabling essential cookies may affect basic site functions.
We use personal data to answer inquiries, review event details, prepare coverage plans and quotes, confirm bookings and access arrangements, provide photography services, curate and edit images, deliver private galleries, maintain website security, and meet legal or administrative obligations. We also use limited technical data to keep the site functioning properly and to support delivery of requested services.
We may share limited data with service providers that help us operate the website, process communications, support technical delivery, or maintain security. These recipients are expected to use the data only for the services they provide to us and under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect rights, or address security and fraud concerns. We do not disclose more information than is reasonably necessary for the purpose involved.
Where the GDPR applies, we process personal data on a lawful basis appropriate to the context, such as responding to inquiries, performing a contract or steps taken before a contract, meeting legal obligations, protecting security, or relying on legitimate interests where permitted. The applicable basis depends on the specific interaction and the type of data involved.
Where available under the GDPR, you may request access, correction, deletion, restriction, objection, or portability of your personal data. You may also withdraw consent where processing is based on consent. Some requests may be limited by legal duties, security needs, or the need to retain records for legitimate business purposes.
Use the listed channels for privacy questions, access requests, or other data-related concerns.
